|
|
|
| How do I rent? What is the first step? |
| Do I rent by the day? by the week? What is the rental term? |
| What if I need the display for two events, one event right after the other event? |
| What additional charges will be included? |
| Can I keep the display if I like and just pay the difference? |
| Is there a damage deposit? |
| How difficult is it to set up a display? |
| If I am vertically challenged and not very strong, wil I still be able to set up the display? |
| Can I have the display a couple of days early before the show to try it out? |
| What colors are available? |
| How far in advance do I need to reserve a display booth? |
| What if something happens to the display? |
| Does it make sense to ship a rental across the country? |
| If I decide to buy a display, do I get a credit for renting? |
| What about graphics? |
| How do banner and posters attach to the displays? |
|
|
|
|
|
How do I rent? What is the first step? |
|
Simply contact us by phone and let us know what you need and when. We fill out a rental form with your information and fax or email it to you. We will need to know where it’s going and when it has to be there. If you want to jump start the process, you can print out the rental form page on this web site or download the pdf of the form and fax it to us. Our fax number is (401) 847-0393. CLICK HERE for more information. |
|
|
|
|
<Back to top> |
|
Do I rent by the day? by the week? What is the rental term? |
|
|
The rental term is long enough to use it for one event with ample time to get it there and back by ground transportation. |
|
| Visit our graphics site: |
<Back to top> |
 |
What if I need the display for two events, one event right after the other event? |
| If the display can be returned within 5-1/2 weeks of the ship date, the rental for the second event is half the regular rate. If you need more time, it counts as two rentals. |
|
<Back to top> |
|
What additional charges will be included? |
| Visit our display site: |
Only shipping and sales tax. Outbound and return shipping are not included in the rental fee. We add outbound shipping and handling to what we charge customers. Customers arrange and pay for return shipping.
A 7% sales tax is added for Rhode Island customers and anyone who picks up the display at our location or has it shipped to a Rhode Island address.
|
 |
|
| <Back to top> |
|
Can I keep the display if I like and just pay the difference?
|
|
Generally no, simply because we need the display in our rental inventory and may in fact be counting on getting back by a certain date, so we can ship it to another renter.
You can, however, use the rental fee as a deposit on a new display of equal or greater value. CLICK HERE for more information.
|
| <Back to top> |
|
Is there a damage deposit?
|
|
No. We ask customers to take reasonable care of the display and pack it according to our guidelines. The contract has a provision that says we will charge the customer for damage beyond normal wear and tear, but we have rarely had to do this, since most people do follow the guidelines.
|
| <Back to top> |
| How difficult is it to set up a display? |
| All of our displays are specifically designed to be easy to set up without tools. Each display ships with clear instructions. We are available by phone to offer tech support. |
| <Back to top> |
| I am vertically challenged and not very strong, will I still be able to set up the display? |
| In most cases, even slight framed people can set the display up. Of course it is easier for tall, strong people. Most of our displays are the pop-up curve type, which can be set up by almost any sized person. They are made up of components that don’t weigh much by themselves. |
| <Back to top> |
| Can I have the display a couple of days early before the show to try it out? |
| Yes, if you can get the display to your event, we can ship it to your office to arrive a couple of days early. |
| <Back to top> |
| What colors are available? |
| Most of our rental displays are available in black, blue, and silver. These are the most popular colors. In some cases, other colors are available. CLICK HERE for more info. |
| <Back to top> |
| How far in advance do I need to reserve a display booth? |
| We recommend making your reservation a month in advance, so that the display you have chosen is available. |
| <Back to top> |
| What if something happens to the display? |
| We insure the display for outbound shipping. When you ship it back be sure to insure it for the amount specified on the rental form. Also be sure to pack it carefully, following the instructions that are included. Normal wear and tear is expected. Damage or loss that can occur when a customer does not take reasonable care will be charged to the customer. This has almost never happened because customers are generally careful and follow the instructions. |
| <Back to top> |
| Does it make sense to ship a rental across the country? |
| It does seem crazy. We ship a display from the East Coast to a company on the West Coast for a show on the West Coast, and we, ourselves, used to wonder about the logic of this. The answer is that it makes a big difference in time, but not much in shipping cost. It takes a week to ship across the country by UPS ground, but it only costs about $10 to $ 15 more than shipping it to the next state. Since we have rental customers all across the country, we set the rental term to include as many days as needed for shipping both ways. |
| <Back to top> |
| If I decide to buy a display, do I get a credit for renting? |
| Yes, you can. CLICK HERE for the details. |
| <Back to top> |
| What about graphics? |
| We can print the graphics, posters, banners, or murals, for you, or you an have them printed at a shop near you. CLICK HERE for more about display graphics. |
|
<Back to top> |
|
How do banner and posters attach to the displays? |
|
|
Velcro. All the displays have a Velcro-compatible surface. CLICK HERE for more info. |
| <Back to top> |
